STOPPEDY1 Q2 (sample)स्वास्थ्य
◌ नमुनाSMS reminder for PHC appointments
- Original hypothesis
- Automated SMS reminders would reduce missed appointments and waiting-time variance.
- Expected outcome
- Missed appointments down 20% in 25 PHCs.
- Intervention
- Bulk SMS 24h before scheduled visit in local language.
- Cost
- ₹0.6 cr
- Actual result
- Missed appointments fell 3% (not statistically significant). Waiting-time variance unchanged.
- Why it failed
- Most PHC visits are walk-in; scheduled appointments were a small minority. The intervention targeted a problem that barely existed at the facility level.
- Evidence
- Facility logs from 25 PHCs, 6 months, compared with 25 control PHCs. प्राथमिक सरकारी डेटा
- Labs evaluation memo, peer reviewed. विज्ञ विश्लेषण
- Lessons
- Validate that the problem exists at the point of intervention before building the fix.
- Cheap pilots are valuable precisely because they can fail cheaply.